Job description

Court Administrator - Truro Combined Courts

Location: Truro Combined Courts
Hours: 37 hours per week
Start Date: ASAP
Pay: £12.36 rising too £13.25 after 12 weeks
Clearance Required: Basic DBS
Contract Type: Temporary (onsite only) until June 2026; extension may be possible

About the Role

We are looking for an organised, proactive and adaptable Court Administrator to join the team at Truro Combined Courts. This is a fast paced, varied role supporting the smooth running of court operations. You will play a key part in helping court users navigate the justice system, working closely with the judiciary, public, and partner agencies.

This is an excellent opportunity for someone with strong administrative and customer service experience who thrives in a busy environment and enjoys work that makes a real impact.

Key Responsibilities

You will support the court by carrying out a range of administrative duties, including:

Preparing papers and files for court, tribunals, hearings, and meetings
Creating, updating, and maintaining records on internal systems
Accurately resulting court cases and interpreting information on court files
Checking and verifying documents, records, accounts, and claims
Collecting and assembling information for reports, statistics, warrants, and returns
Communicating professionally with the public, judiciary, court users, and external agencies
General administrative support as required to ensure smooth daily operations

About You

You will be:

Friendly, approachable, and confident communicating both verbally and in writing
Highly organised with excellent attention to detail
Able to prioritise tasks, multitask effectively, and adapt quickly to changing demands
Comfortable using various IT systems and software packages
Calm, practical, and steady under pressure
Someone who enjoys helping others and providing excellent customer support

Essential Experience & Skills

Minimum 1 year of administrative experience
Minimum 1 year of customer service experience
5 GCSEs A*-C (or equivalent)
Strong IT literacy
Excellent verbal and written communication skills
Proactive mindset and high attention to detail

Additional Information

Fully onsite role. No hybrid working options
CV based selection (no interviews)

Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.

As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.

Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you.

In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.