Job description

Court Usher - Exeter

Location: Exeter Law Courts Southernhay Gardens Exeter Devon EX1 1JL United Kingdom
Contract Length: 6 months
Hours: Full time, 37 hours per week
Start Date: ASAP
Pay Rate: £12.21 per hour
Clearance Required: Enhanced DBS

About the Role

We are recruiting two Court Ushers to support daily operations within Exeter Courts. This is an important front facing role, ensuring court hearings run smoothly and providing excellent service to all court users, including members of the public, judiciary, legal professionals, witnesses, and outside agencies.

The role is varied, fast paced, and requires strong communication and organisation skills. Training will be provided on the job.

Key Responsibilities

Preparing courtrooms ahead of hearings
Guiding court users to the correct locations
Assisting court clerks and judiciary during hearings
Supporting general administrative tasks
Completing basic IT related tasks
Managing the flow of people in and out of courtrooms
Providing clear and professional communication to all visitors

Skills & Experience

Essential:

Good IT literacy
Strong communication skills
Ability to multitask and adapt to changing priorities
Friendly, approachable, and considerate manner
Ability to work both independently and as part of a team
Proactive with good initiative
5 GCSEs A*-C (or equivalent)

Desirable (not essential):

Customer service or administrative experience

Additional Information

This is not a hybrid role - the position is site based.

Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.

As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.

Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you.

In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.