Client Success Manager

Posted 02 February 2026
Salary Up to £30000.00 per annum + 4 day working week
LocationCrowborough
Job type Permanent
Discipline Sales
ReferenceBBBH429738_1770117055

Job description

Client Success Manager
Immediate start
Monday to Thursday 8am - 5.30pm whilst training
then hours change after 2 month probation to 11am - 9pm Monday to Thursday
£30,000

**Sales Experience Required**

The Role

We're looking for a driven Client Success Manager with proven sales experience to grow revenue across our lapsed and existing accounts. This role blends relationship management with proactive selling - owning accounts, closing deals, and delivering outstanding service while representing the brand at the highest level.

Key Responsibilities

  • Grow sales revenue within the house client base

  • Act as the main point of contact and deliver first-contact resolution

  • Chase quotes, close orders, and secure deposits and balance payments

  • Manage orders end-to-end, including shipping updates and follow-ups

  • Resolve client issues quickly and professionally

  • Maximise touchpoints using approved sales techniques

  • Maintain accurate CRM records and client communications

  • Represent the brand professionally at all times

  • Support and attend domestic and international trade shows

About You

  • Proven sales experience (essential)

  • Confident communicator by phone and email

  • Strong relationship builder with a commercial mindset

  • Highly organised and KPI-driven

    Working fully onsite in East Sussex, this role is 4 days a week Monday to Thursday 8am - 5.30pm for 2 months while training then the hours will be 11am - 9pm

Brook Street NMR is acting as an Employment Agency in relation to this vacancy.