Customer experience coordinator

Posted 18 February 2025
Salary £24000.00 - £28085.00 per annum
LocationBorehamwood
Job type Permanent
Discipline Contact Centre
ReferenceBBBH397532_1739898285

Job description


Role: Customer Experience Coordinator - Drive Your Career Forward!
Located: Borehamwood
Hours: full time, permanent, shifts over 7 days a week - hours communicated up to 3 months in advance
Salary: up to £28,800 DOE
Are you passionate about providing exceptional customer service? Do you thrive in a fast-paced, team-oriented environment?

We're seeking enthusiastic and flexible Customer Experience Coordinators to join a rapidly growing organisation serving clients in the luxury automotive industry. If you have a background in automotive or a related field, and you're dedicated to exceeding customer expectations, we want to hear from you!

Why you'll love working with them?

  • Be part of a modern, forward-thinking company experiencing significant growth.
  • Enjoy fantastic facilities and a highly supportive, team-focused culture.
  • Opportunity to develop your skills with a company passionate about developing people.
  • Inclusive benefits package including profit share, car scheme, extending holiday and parental leave.

What You'll Do:

  • Deliver outstanding customer service through inbound and outbound communication.
  • Manage and resolve customer inquiries and issues efficiently and professionally.
  • Collaborate with a dynamic team to ensure seamless customer experiences.
  • Utilise your problem-solving skills to address diverse customer needs.

What You'll Bring:

  • A passion for customer service and a commitment to excellence.
  • Experience in the automotive industry or related customer supporting roles is highly desirable.
  • Excellent communication and interpersonal skills.
  • Flexibility to work within a 7-day operational schedule.
  • A proactive, team-oriented attitude.
  • An unrestricted right to work in the UK


Ready to accelerate your career? Apply today!

Brook Street NMR is acting as an Employment Agency in relation to this vacancy.